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openCRX is an open source CRM software that meets the needs of organizations requiring multifunctional, enterprise-wide coordination of sales generation, sales fulfillment, marketing and service activities to customers, partners, suppliers or intermediaries

Your rating: None Average: 4.8 (4 votes)

The IHMC CmapTools program empowers users to construct, navigate, share and criticize knowledge models represented as concept maps. It allows users to, among many other features, construct their Cmaps in their personal computer, share them on servers (CmapServers) anywhere on the Internet, link their Cmaps to other Cmaps on servers, automatically create web pages of their concept maps on servers, edit their maps synchronously (at the same time) with other users on the Internet, and search the web for information relevant to a concept map.

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Collaborative tools and Groupware Module
Private and/or shared calendar and diary.
Discussion forums, open or moderated.
Frequently Asked Questions manager.
Employees directory.
Reservation of shared resources (rooms, equipement).
Contact Management Module
Clients, Suppliers, Competitors and Partners.
Personal and group contacts.
Multiple addresses per contact.
Local offices management and separate storage for each one.
Sales Pipeline Management (Bussiness oportunities)
Different kinds of distributions lists.
Import from Windows Address Book (Outlook Express)
Import from data files (text, Excel).
Project Management and Support Issues Tracking Module
Hierarchic projects tree.
Pending tasks tracking.
Issues control.
SLA and maintenance contracts.
eShop Module
Multiple product catalogs.
Unlimited hierarchy of products.
Custom attributes per product.
Stock management, with multiple warehouses.
Order and Invoice management.
Modular and extensible Payment Processing.
Content Management Module
e-mail templates.
website templates.
Electronic forms.
Web based outgoing fax.
Can include rich media (video, flash).
Categorized contents management.
portlets library for content dynamic presentation.
Massive Email Module
Multiple e-mail management addressed to distribution lists.
Message reception statistics.
Coporate Library
100% web based virtual disk.
Role based security for all files.
Can read and index OLE documents properties.
Shared bookmarks.
Bookmarks Import/Export.

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Sympa is a rich open source mailing list software. Its design highly focuses on customization possibilities and ease of administration.

Advanced features:

- Bulk emailer
- Internationalization, translated to 15 different languages
- Service messages and web pages defined by templates
Subscriber information stored in a RDBMS (Mysql, Pg, Oracle or Sybase)
- Web interface with user and admin features
- Different web authentication backends including Single Sign-on systems
- Web document repository for list members
- S/MIME support for both signature verification and mail encryption
- Automatic bounces management
- External antiviral plugin
- Virtual robots management
- SOAP ML service

Dynamic mailing lists

The standard way to build mailing lists is for members to subscribe to the list, though the list owner may sometimes add members (for working groups mailing lists). Sympa proposes another way to build more administrative mailing lists in relation with your information system.

This kind of institutional mailing list can range from small working groups allowing horizontal communication to a newsletter for contacting all employees. Informations regarding these populations are either stored in a relational database or in the institution's LDAP directory. Sympa has the ability to dynamically build mailing lists based on RDBMS (many supported databases) and LDAP directories.

Interfaces to the mailing list service

Sympa mail interface is comparable to other well known mailing list softwares. Commands (subscribe, review, lists,...) are sent to an email address unique for each virtual robot. Each mailing list has a main address for sending messages and associated administative addresses (-request, -owner, -unsubscribe,...).

Like most mailing list servers, Sympa provides a web interface to the mailing list service. All mail features are available (archives, subscription, members review,...) and even more (document repository, list creation and setup, template customization,...). User authentication is password or certificate based, privileges for each operation are evaluated by an authorization engine. All web pages are defined by templates that have been internationalized (14 languages) and can be customized by listmasters.

A SOAP server for Sympa has recently been added to the package. This server provides an API to integrate simple mailing list services within another application ; for example include a list subscription form in a PHP page. In the past, external applications would directly access Sympa's database, thus bypassing Sympa's authentication and authorization procedures. The SOAP interface makes it easy to develop a Sympa Uportal channel; this has been done by the french ESUP project, along with CAS authentication.

A hierarchical organization

Sympa is designed as an engine to manage a large number of mailing lists built on top of a common base, not just mailing lists side by side. This architecture allows a global management of virtual mailing list servers under control of different listmasters, each of them managing a set of mailing lists. Like Apache's virtual host concept, Sympa can manage multiple mailing list services (called Virtual robots) within a single installation. Virtual robots share the same code and a set of configuration files (including web templates and authorization scenarios), thereby requiring only specific parameters to be customized at the virtual robot level. The same inheritance principles apply to mailing lists themselves, thus making their configuration lighter.

A single web interface allows a global management of user preferences (language, preferred MIME format,...) as well as the authentication service. Sympa also provides transverse features such as list memberships for subscribers and the ability to manage mailing lists and users for the listmaster.

Hosting of large mailing lists (can cope with 100.000 subscribers) has lead us toward a fine-grained and strict definition of roles in Sympa, because responsibilities and administration tasks need to be shared. From the higher to the lower level Sympa defines the following roles : the super listmaster, the virtual robot listmaster, the mailing list owner, the mailing list moderator and the mailing list subscriber. The super listmaster is responsible for creating new virtual robots and defines default global parameters inherited by virtual robots, whereas the listmaster's main task is mailing list activation. List owners are in charge of subscribers management (subscriptions requests, bounces) as well as list setup (access control to each feature). One list owner is responsible for delegating administration tasks to a group of list owners, if the mailing list size requires such an organization. List moderators (who are often also defined as owners) are responsible for editorial contents of moderated mailing lists.

Your rating: None Average: 3.5 (2 votes)

XRMS is open-source Customer Relationship Management ("CRM") software.

XRMS is a web-based application for managing business entities such as employees, customers, contacts, activities with those contacts, etc.

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Enterprise Groupware System, or EGS, is an online CRM system offering advanced functionality and multilayer login. And, because it is web-based, it allows employees to login to the system even when they are away from the office.

Your rating: None Average: 5 (1 vote)

OrangeHRM is an Open Source HRM information system that will provide a vast range of features to manage people.

Features:

* Employee attendance tracking
o Punch in/out time allows employees to enter the time of arrival to and departure from the workplace
o Easy and hassle free attendance tracking by incorporating the punch in/out times into employee timesheets
* Enhanced timesheets
o Administrator’s ability to define the start of the working week for the timesheets adds on the flexibility for the system
o The detailed timesheet view ensures the easy access to all the timesheet information within a single button click
o Filtering by certain criteria, preview and printing of the timesheets
* Project management
o The new role of Project administrator has been introduced, granting project administrators with the privileges to define and modify their project activities and monitor project reports
o The project reports for the certain time period display the functionality
o By specifying the project and the relevant activities, employees can register and track their work time. The project and employee reports appear to be a handy tool for the project administrators, who can now manage the allocation of the tasks and time in regards with the past performance and occupancy of the employees.
* Hourly based leave: The leave management module has been re-engineered to provide more precise management of employee leave related operations in hours (the previous versions of the system allow day/half-day scaling).
o Administrators of the system can define working shifts, specifying the number of working hours per day assigning employees who are working according to this work shift.

OrangeHRM Features:

* Administration Module (Admin)
* Personal Information Manager Module (PIM)
* Employee Self Service Module (ESS)
* Reports Module
* Leave Module
* Time and Attendance Module (Time)

Administration Module (Admin)

The part of the system where the HR Manager or other appointed personnel perform all system administration tasks. This include defining company structure, pay grades and other information that serves as the backbone for the rest of the system. Security issues are taken care of through this module as well by defining user rights.

Features:

* Define Company Info (General Information, Company Structure, Locations)
* Define Job information (Job titles, Pay Grades, Employment Statuses, EEO Job Categories)
* Define Qualification Information (Education, Licenses)
* Define Skills (Skills, Languages)
* Define Memberships and Membership types
* Define Nationalities & Races
* Define Users
* Configure and subscribe for E-mail Notifications

Personal Information Manager Module (PIM)

This core module maintains all relevant employee related information, including different types of personal information, detailed qualifications and work experience, job related information etc. Picture of employee is included as well. Information captured in this module is utilized by all other modules, thus eliminating data redundancy.

Features :

* Personal information (Date of birth, SSN, nationality, ethnic race etc.)
* Color picture
* Contact details
* Emergency Contact(s)
* Dependents
* Immigration details (Passport & Visa info)
* Job information
* Payment details (Pay Grade & Salary)
* Employee reporting structure (Assign Supervisor)
* Work Experience
* Education details
* Skills
* Assign Languages
* Assign Licenses
* Assign Memberships
* Attachments
* Define employee id (which was previously auto generated)
* Display more employee details in the employee list
* Search with more fields

Employee Self Service Module (ESS)

Employee self service is a powerful tool providing employees of the company with the ability to view relevant information such as personal information, updating personal information with web - enabled PC without having to hassle the HR staff.

The functionality of this module spans through the entire system, making information available anywhere, anytime. Of course all information is subject to company defined security policy, where everyone can only view the information he/she is authorized to. Time and cost saving effects from this solution are tremendous.
Reports Module

This feature produces customized reports according to your needs. Any number of reports can be defined by selecting from a range of search criteria and report fields. Report definitions can be saved to avoid repeating this task. Once the report definition is saved, the report can be generated by providing the required criteria data

Leave Module

A comprehensive leave management module, with extensive possibilities of defining leave types and more. It caters for all application and approval processes and is able to display information on leave entitlement, balance, history etc. Thanks to the web-enabled and self-service concepts, it significantly streamlines all leave related procedures, eliminates paperwork and saves costs.

Features:

* Define Leave Types
* View Leave Summary of all employees in one screen
* Define Days-off (weekends and specific holidays)
* Apply for and assign continuous leave
* Receive auto notification e-mails after performing leave related operations

Time and Attendance Module (Time)

The module automates time tracking related processes. The offered functionality enhances the organization's performance by eliminating paperwork and manual processes associated with time and attendance needs. The sophisticated module helps to efficiently organize labor data, improve the workforce management and minimize errors in enforcement of company's attendance policies.

Features:

* Define organization’s customers and projects
* Create timesheets
* Administration and management of your own and your subordinates’ timesheets

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