Bug Tracking

Bugzilla
Your rating: None Average: 3.2 (9 votes)

Bugzilla is a bug tracking / help desk software. It allows individual or groups of developers to keep track of outstanding bugs in their product effectively. It can easily be used as a full help desk system.

Bugzilla has matured immensely, and now boasts many advanced features. These include:

- integrated, product-based granular security schema
- inter-bug dependencies and dependency graphing
- advanced reporting capabilities
- a robust, stable RDBMS back-end
- extensive configurability
- a very well-understood and well-thought-out natural bug resolution protocol
- email, XML, console, and HTTP APIs
- available integration with automated software configuration management systems, including Perforce and CVS (through the Bugzilla email interface and checkin/checkout scripts)

Mantis
Your rating: None Average: 2.5 (6 votes)

Mantis is a very easy to use bug tracker system. With a very neat interface, Mantis is very usable, and can be installed in a minute on a classical (L)AMP stack. Mantis can be used as a bug tracker as well as an helpdesk solution.

ZenTrack
Your rating: None Average: 3.3 (3 votes)

Zentrack is a fully customizable help desk, bug tracking, and project management system. It is designed for systems with less than 10,000 users

Trac
Your rating: None Average: 2.5 (2 votes)

Trac is an enhanced wiki and issue tracking system for software development projects.

JIRA
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JIRA is a J2EE-based, issue tracking and project management application developed to make this process easier for your team. JIRA has been designed with a focus on task achievement, is instantly usable and is flexible to work with.

Features:
Manage bugs, features, tasks and improvements
A clean and powerful user interface that is easy to understand for both business and technical users
Track components and versions
Automatically generated project roadmaps
User/group permissioning and security

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