Helpdesk Issue Manager

A tailored web-based ICT helpdesk system, with in-built knowledge base capabilities, CMDB functionality and statistical reporting. Fully configurable through the web interface.

Evaluation Criteria
Features: 
0
Community Dynamism: 
0
Enterprise Support Level: 
0
Competitors
Proprietary alternative(s): 
JIRA
Open Source alternative(s): 
Bugzilla
Open Source alternative(s): 
Mantis
Saas alternative(s): 
ZenDesk
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