Helpdesk

BMC Remedy for IT Service Providers

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BMC Remedy IT Service Management

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BMC IT Service Support for the Midsized Business (formerly Magic)

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HEAT Product Suite

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Track-It

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ZenTrack

Zentrack is a fully customizable help desk, bug tracking, and project management system. It is designed for systems with less than 10,000 users

Your rating: None Average: 3.5 (2 votes)

Trellis

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Sinergia

Sinergia is a web based framework for developing help desk management solutions in .NET 3.0

Your rating: None Average: 3 (1 vote)

OS Ticket

osTicket is a widely-used open source support ticket system. It seamlessly integrates inquiries created via email and web-based forms into a simple easy to use multi-user web interface. Easily manage, organize and archive all your support requests and responses in one place while providing your clients with accountability and responsiveness they deserve.
osTicket is an attractive alternative to higher-cost and complex customer support systems; simple, lightweight, reliable, open source, and easy to setup and use. The best part is, it's completely free.

Your rating: None Average: 4 (1 vote)

One or Zero

OneOrZero Helpdesk and Task Management System is a powerful enterprise helpdesk system used by companies and groups large and small to manage information and requests in their organization.

Your rating: None Average: 3 (2 votes)
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