Bugzilla is a bug tracking / help desk software. It allows individual or groups of developers to keep track of outstanding bugs in their product effectively. It can easily be used as a full help desk system. Bugzilla has matured immensely, and now boasts many advanced features. These include: – integrated, product-based granular security schema – inter-bug dependencies and dependency graphing – advanced reporting capabilities – a robust, stable RDBMS back-end – extensive configurability – a very well-understood and well-thought-out natural bug resolution protocol – email, XML, console, and HTTP APIs – available integration with automated software configuration management systems, including Perforce and CVS (through the Bugzilla email interface and checkin/checkout scripts)