Collaborative tools and Groupware Module Private and/or shared calendar and diary. Discussion forums, open or moderated. Frequently Asked Questions manager. Employees directory. Reservation of shared resources (rooms, equipement). Contact Management Module Clients, Suppliers, Competitors and Partners. Personal and group contacts. Multiple addresses per contact. Local offices management and separate storage for each one. Sales Pipeline Management (Bussiness oportunities) Different kinds of distributions lists. Import from Windows Address Book (Outlook Express) Import from data files (text, Excel). Project Management and Support Issues Tracking Module Hierarchic projects tree. Pending tasks tracking. Issues control. SLA and maintenance contracts. eShop Module Multiple product catalogs. Unlimited hierarchy of products. Custom attributes per product. Stock management, with multiple warehouses. Order and Invoice management. Modular and extensible Payment Processing. Content Management Module e-mail templates. website templates. Electronic forms. Web based outgoing fax. Can include rich media (video, flash). Categorized contents management. portlets library for content dynamic presentation. Massive Email Module Multiple e-mail management addressed to distribution lists. Message reception statistics. Coporate Library 100% web based virtual disk. Role based security for all files. Can read and index OLE documents properties. Shared bookmarks. Bookmarks Import/Export.