Silk is an open source platform that can be deployed along side most existing collaboration applications or business processes, such as email clients, IM programs and document management applications. Due to its open nature, Silk contains features that are deemed valuable by the users themselves. Silk provides a rich set of collaborative functions seamlessly integrated together resulting in “data in context.” This function presents an item along with links to all of itÂ’s related information, such as emails, IMs, documents and meeting notes. The user can see the complete picture of the status of an issue enabling organizations large and small to provide “smart” collaboration between team members. Silk facilitates effective collaboration by allowing an organizationÂ’s abundance of available information to be evaluated in context, delivering true value to the user and enterprise.